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As you browse feedback about Waterman Canyon Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.
All Reviews
125 reviews
Didn’t like this place at all I went to visit a patient there and the poor guy next to my friend was crying of pain and this lady nurse told him you don’t have to cry in bad way I told my friend to change and his looking for another place
Business response 22 days ago
I was a patient there couldn’t even last a day because they do treat patients really bad they use to scream at me I couldn’t even get up to go to the restroom and well I told them I had done the restroom in the diaper I had on they left me like more than seven hrs dirty if I could’ve put zero stars, I would and when I got there, a patient fell the one that was next to me and they left them there like 30 to 40 minutes in the floor
Business response 22 days ago
The wost place ever they dont take care of their patients really bad experience there that’s why they say don’t judge a book by his cover. It might look nice but it’s the worst place ever.0 stars they act like they’re not getting paid for what they’re doing
Business response 22 days ago
I heard they got roaches in there from a person that was doing clinicals
Business response 51 days ago
They don’t take care of there clients Noc shift sucks please don’t put your family here at all
Business response 3 months ago
This place smells disgusting.. not really sure how this place is still up and running. & the people who live here deserve way better.
Business response 3 months ago
If the receptionist named Cookie isn’t there the phone doesn’t get answered. When and if they do answer they’re clueless, ignorantand extremly unprofessional. They’d better not ever lose her, because the place would fall apart without her. Honestly!!
Business response 3 months ago
Business response 6 months ago
Waterman canouon post acute by far the best facility I have been in the staff is great the cnas are wonderful 💯
Business response 7 months ago
I am a person who stayed there for a few months, I was blind and got zero help. I can see now thanks for my new home and care.
Business response 8 months ago
I am very disgusted with this place as I walked in the facility i got the bad smell of urine and some other kind of smell I feel so bad for all the patients it seems so much like a hang for the staff they are just standing around talking laughing like they just getting that free money and the rooms are very dirty the beds are to close to the door I couldn’t even open my husband’s door I had to put his bed side ways so the door could open ( fire hazard ) the floors are real dirty their was a dead roach on the side of my husband’s bed the walls are also dirty then to top it off I never knew that they allow females with men.I went to see my husband their was a lady in her bed and her boyfriend introduced them selfs to me. The other gentleman said she’s in that room all day n most of the night and her boyfriend is also a patient there.come on now and also the staff is very rude.Then don’t let me forget the food they serve the food whenever they want and when it gets to my husband it’s cold as hell.
Business response 9 months ago
from december 5th 2016 until 2024, i, brandon kimble, was a patient there……….there was bad AAAND good……….downs AAAND “ups”……….i wouldnt change THEM EIGHT YEARS for all the money in the usa……………from nicolette aricelli & cherri REGINA JONES………. & “MAMA KOFE”(r.i.p.) to “LIL SIS” mafi & rose to christina, becky(wit da good”URR”), “MAMA” HELENA to “LIL SIS” nicoletta in activities who INSPIRED ME TO KEEP GOING(EVERYDAY I OPENED MY EYES THERE, even when i DIDNT WANT TO get out of my bed……….i miss my roommates WES & “BIG BUBBA” BRONSON………. #FAMILY #FOREVER……….
Business response 9 months ago
Wanted to thank Waterman Canyon Post Acute for the amazing trip we had at the Casino and the staff that assited. Thank you Araceli, Thalia , Chasity, Cheri, Fina, Maria, Reyna, Jose, Isabel, and Celia.
Business response 11 months ago
Business response 11 months ago
The casino outting was fun! The staff was there to support us in our experience. We went gambling, ate lunch or just sat back and enjoyed the scenery. Can’t wait for the next outing
Business response 11 months ago
I whould not send my dog there it’s got a lot of things going on that should be addressed
Business response 1 year ago
In the past year I’ve been a patient here, I’ve been treated with the upmost care possible. The staff was nothing but great to me and I give thanks to Araceli Rodriguez the DSD for hiring such amazing CNAs. Without her leadership towards her staff I wouldn’t be able to move forward onto a new life experience. Thank you Morning CNAs for helping me in my time of TLC, Jeanette, Jazmine, Rebecca and Brandis. Also I will miss my Nurses Esther, Kay, and Rose for taking great care of me. I Love you girls and guy so much and I will miss you guys dearly. I will truly miss this place for all the staff and friends I made throughout my stay. It’s such a bittersweet goodbye.
Business response 1 year ago
I wanted to thank all the staff here at waterman. Especially Destiny Brian Crystal LVNs Rosie Brandy Alejandrina CNAs, and also the DSD Dept. Kitchen for the great food. Overall everything was great. I’ll miss you all.
Business response 1 year ago
Business response 1 year ago
I would like to thank my day one treatment nurse Crystal for helping me not only with wounds but a better understanding of things that I was not knowing about health wise
Business response 1 year ago
I’d like to thank Maria,Thailia, Amanda, Nedy and staff for always taking care of us the food was delicious, LOVE And RESPECT Marlene Arellano I also want to thank the DSD, CNA’s staff for helping me out when I was not feeling good and helping out to a better understanding of things
Business response 1 year ago
Ready cna does a outstanding he takes his time does it the way it should be done.
Business response 1 year ago
Wanted to say they have the BEST workers working here Jeanette,Jazmine & Rebeca are the best am cnas Thanks for Ms Kaysheona and Rose The best LVNs!!! Best activity shout out to Thalia and Jenavie. Best treatment Nurse is Crystal Thank you to DSD Araceli for everything she did You will all be missed You will love it here
Business response 1 year ago
Worst place to take your love one, I had previously put a review and it was deleted! This place has been reported to the department of health services. The whole place is dirty and falling apart. Beds are with old soiled and make the rooms smell terrible. The staff sells chips, sodas, and candy to diabetic patients and then want to administer insulin! Complained multiple times and got rude responses. Raven a CNA who is obviously not in a happy place working there should be terminated. Responses from workers like, ” Oh that’s not part of my job, I am busy right now, I don’t know, etc.” Very unprofessional,my father had high blood pressure readings, his medication was not given correctly. We had to call and as for the director of Nursing and even with that we got handed down to Hazel the social worker. It is sad how these types of facilities are run down by money making machines. We are all going the same way, getting older, why not be compassionated for those that need help!!! What did it cost to treat a patient like you would like your own family to be treated. Please do yourself a favor do not take your love one here. Rest assure there is a lawsuit file for malpractice of this facility!
Business response 1 year ago
I’ll say this been the worst place to have any family the urinal Jars always full floors dirty that place has people that don’t want to work there people that are really bad maners and there never on time when it comes to discharge this place deserve no stars and ill say it they should close that outdated hospital
Business response 1 year ago
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